Client Portal

Your Central Hub For Support & Projects

Access support, billing, and project management all in one place

24/7 Support

Get help anytime with our round-the-clock support system. Average response time: 2 hours.

Secure Access

All your data is protected with enterprise-grade security and encryption.

Quick Access

One-click access to all your support tickets, invoices, and project documents.

Support Tickets

Submit a support ticket or check the status of existing tickets using the button below. Our support team is here to help with any technical issues, questions, or concerns.

Common Support Topics:

Technical Issues
Account Management
Billing Questions
Feature Requests

Get Support

Client Login

Account Features:

View and Download Invoices
Update Payment Methods
Manage Subscription
View Payment History

Document Center

Upload and share project files securely through our document system. Sign important documents online including NDAs, contracts, and more.

Document Sharing:

Securely upload files for collaboration and feedback. Our system also provides electronic document signing capabilities with legal validity.

Access Documents

Remote Support Client

Frequently Asked Questions

Click the "Get Support" button above to access our support form. Provide as much detail as possible about your issue for faster resolution.

Click the "Sign In to Your Account" button above and enter your email and password. If you don't have an account, contact support to get set up.

We aim to respond to all support tickets within 2 hours during business hours. Emergency issues are prioritized.

Click the "Access Documents" button to view and sign your documents. You'll be guided through the signing process with clear instructions.

Download the Windows installer from the Remote Support section above. Run the installer and follow the prompts. For silent installation, run the installer with --silent-install parameter.

Download the Mac DMG file from the Remote Support section. Open the DMG file and drag the support client to Applications. Allow it to run and enable requested permissions to complete setup.

Download the DEB package from the Remote Support section. Open terminal and run: sudo apt install -fy ./support-client-version.deb. Follow any additional prompts to complete installation.

After installation, open the support client and click the menu button [⋮]. Go to Settings > Network and enter the configuration string provided in the Remote Support section. This will automatically configure all necessary connection settings.

Copy this configuration string and paste it into the Network settings:

9JSPVFXTyJDchJ0dX9GRFdTZjZFcmdnMGtWNwVzKvxGaLdWM5tSbDZFN4BFSaJiOikXZrJCLiUWbu4WYsFWelJ3bj5CdjVmbu92YiojI0N3boJye

Use the same configuration string as Windows. The configuration is universal across all platforms:

9JSPVFXTyJDchJ0dX9GRFdTZjZFcmdnMGtWNwVzKvxGaLdWM5tSbDZFN4BFSaJiOikXZrJCLiUWbu4WYsFWelJ3bj5CdjVmbu92YiojI0N3boJye

If needed, you can manually configure the client using the following key:

ZHPx4VCm+y1gKhlo+5p5kF2wfpVce7EDoWwBap2rMqU=

Enter this in the Network settings under the manual configuration section.

Once configured, share your support client ID with me through a support ticket. We'll use this ID to establish a secure remote connection when needed.

The support client uses end-to-end encryption and requires your explicit permission for each connection. You maintain full control and can end the session at any time. All connections are logged for security.